Computer Services for everyone.

Hi! I’m Josh.

I grew up in a time when computers were new to people’s homes — mysterious, expensive, and slightly terrifying to most people. As a kid I was always taking things apart just to see how they worked (and putting them back together — sometimes successfully!). Like all kids, when I found out that mysterious box could play games, that was it. I was hooked.

After what I can only imagine was a nerve-racking stretch for my parents — their brand new PC regularly disassembled on the kitchen table — that strange machine started making sense to me. Before long I became “the kid who could fix computers.” Friends, family, my parents’ coworkers — people started calling to ask if their young son could come visit.

I followed that love of technology into the professional world, where I got to work alongside some genuinely brilliant people and learn things I couldn’t have learned anywhere else. But over time I found myself drifting further from the part that mattered most — the actual people on the other end of the work. So I made a change. I stepped away, recalibrated, and found my way back to what I’d always been good at. Helping people. One at a time. In person.

I never really looked for customers. I just started helping a neighbor, who told another neighbor. I found myself sitting in living rooms, fixing computers while someone told me about their grandkids. Eating homemade cookies. Leaving happier than I walked in. I realized there was a whole group of people — seniors, students, small businesses, the mom whose kid wants the $300 keyboard from a YouTube video — who just needed someone they could trust. Someone who’d give them a straight answer and not talk them into something they didn’t need.

Right now, technology is in a strange and difficult moment. The same people getting Windows 10 end-of-life notices are walking into big box stores and finding machines that cost thousands of dollars. Components that were affordable a year ago have tripled in price. It’s confusing and expensive and nobody’s really explaining why. I can’t fix the supply chain. But I can be the port in the storm that at least understands there’s a storm out there. There’s no charge for kindness here.

People usually leave here with a coffee, maybe a croissant, and their computer — usually after one of my dogs has aggressively requested belly rubs. It’s not a business strategy, just friendship.

So welcome, friend. I’m Josh. I’m glad you found us.
JSTPC – Computer services for everyone.